Our Privacy Policy

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Akrahealth’s Privacy Policy describes how we gather and use Personal Health Information by utilizing our website, mobile apps, and communication via email and text between the user and Akrahealth. Akrahealth (“Akrahealth” or “our” or “we” or “us”) values your privacy and we are dedicated to securing it through our consent with this privacy. The Privacy Policy specifies the kind of information we may gather from you or that you may impart to us during your visit or use of our website or our Telemedicine App or our Pharmacy App and our process of gathering, utilizing, maintaining, safeguarding, and exposing that information. Kindly go through this Privacy Policy to analyze our policies and procedures with respect to your information and how we may use it. By accessing or utilizing our Telemedicine/Telehealth features, you agree to our Privacy Policy. And vice-versa.

Personally Identifiable Information (PII)

We collect Personally Identifiable Information (PII) with your approval only. Gathering of PII happens through registering on our website or Telemedicine App or Pharmacy App, Scheduling an appointment, requesting a demo, and booking a free consultation.

The PII we may gather includes:

• First Name

• Email Address

• Phone Number

• Address

Protected Health Information (PHI)

The information you provide might include your health information/medical record incorporating Protected Health Information (PHI) under the US Health Insurance Portability and Accountability Act (HIPAA). Akrahealth is neither a healthcare provider nor a health insurance plan/provider.

The healthcare services provided on our website/Telemedicine App/Pharmacy App are offered by Hospitals/Doctors/Independent medical practitioners (“Healthcare Providers”). Akrahealth is/might be a “Business Associate”(a term utilized under HIPAA) that offers services to and for Healthcare Providers described as “Covered Entities” under HIPAA and undertakes business associate agreements with these covered entities.

Akrahealth does not share, sell or by any means expose your Personal Health Information. Your Personal Information will not be published/posted by us and it will be prohibited to access your personal information to third-parties without your consent.

Non-Personal Information

We might gather some non-personal information regarding your visit/use of our website or our mobile apps that include the pages viewed, links clicked, and corresponding actions performed throughout your usage/visit. We may also gather specific standard information that the browser sends to each website you visit - Internet address, browser language & type, referring websites, and more.

We may make use of “cookies” & web beacons to collect non-personal information that for instance includes your experience with our website or mobile apps. According to us, your non-personal information is a non-confidential piece of information that we may use/disclose without your consent.

Changes to this Privacy Policy

We might update this Privacy Policy in the future. We will get in touch with you regarding the changes to this privacy policy through the email address that you provide us.

Contact Information

You can get in touch with us through the contact information provided below: contact@akrahealth.com